PRIVACY POLICY

The Policy explains how the information can be modified, accessed or deleted by you at any time. It defines how you can process your personal information or how you can receive communications about our services and products.

Our Privacy Policy governs only that information which is provided to Nature Sparsh Health Care website. Any other information or communication which may have been collected through retail stores or collected in any other form like personal contacts or programs, promotions etc. does not come under the purview of this Privacy Policy. The use of our website entails the acceptance of our Privacy Policy and implies your consent to our disclosure and use of your personal information according to this Privacy Policy.

Through our Privacy Policy, we guarantee that your personal information will not be disclosed, misused or sold to any third party. It will always be used according to this privacy statement. Information that we collect Generally, you can visit our website without disclosing your identity or

disclosing any kind of personal identifiable information. However, you can register at our website which helps us to contact you through Emails or text messages on your mobile. Through this information, we can inform you about the products we offer. We can also give response to your comments and queries.

The personal information that we collect are:

• Name
• Date of Birth
• Email address or any other contact information
• Mobile phone number
• Demographic information like preferences, postcode and interests
• Other information related to the surveys of customers and/or offers

The technology used enables us to collect such information which does not personally identify you. It helps us to know about your technology usage  like Internet Protocol address, your operating system, Uniform Resource Locater, browser type etc. We may store, compile, collect, promote, report, publish, disclose or use such information that does not identify you personally. If such kind of aggregate information has any type of correlation to you, it will be protected similarly as your personal information as mentioned under this Privacy Policy.

We assure you that we do not collect or store your Debit Card, Credit Card or Banking Information provided by you at the time of any purchase transaction. Such data is transmitted directly through the payment gateway provider to the bank or payment network. 

Hosting of the Data 

The website is hosted with data hosting specialists of the third party. The information which is collected is placed on servers owned and managed by data hosting companies. However, we are not liable for breach of the data at the centers that host the website or any data theft. 

How we use your Personal Information

In order to understand your requirements and to be able to provide our services in a better and best possible way, the information that is provided by you is used by Nature Sparsh Health Care in the following ways:

• To send promotional emails like surveys, newsletters or other email messages about new products, events and our special offers. If you do not wish to receive such emails, you can select the ‘Unsubscribe’ link on the Email at any time. Registered users can edit information and can give their consent for receiving emails in the ‘Profile’ section
• To provide events and product information through text messages or SMS alerts on your mobile number or telephone calls on your mobile or landline number. We do not charge you any fees for receiving text message on your mobile number. Your mobile service provider may charge you for sending or receiving text messages
• For the maintenance of internal records
• To provide you service related announcements by any means regarding the website
• To provide you customized service according to your interest
• To improve our services and products
• To improve customer satisfaction level and our service quality through the feedback and data you provide to us

For occasions like promotions, contests, surveys and questionnaires, some specific rules may be applicable to such promotions which explain how any personal information provided by you may be processed. We suggest that before participating, you must review any applicable rules. If the questionnaire, special event or survey is not subject to any specific rules, the personal information processing is governed by this Privacy Policy.

Security of your Personal Information

The personal information that you provide is safeguarded by Khadi Men through reliable electronic, physical and managerial technologies. Appropriate steps are taken for any kind of unauthorized damage, access or alteration of your personal data.

Technologies to customize your experience on our website. In order to collect information related to your visit to our website, we use several technologies like Internet Protocol address, Uniform Resource Locater (URL), browser language, browser type, date and time of request etc. This helps us to improve and customize your experience on our website. 

The technologies that we use are:

Tracking Links and Web Beacons

Tracking links, Web Beacons (also called pixel tags and clear gifs) and similar technologies have a few lines of code and they are embedded on our website pages. They may be combined with Cookies and may not be visible to the website users. Web Beacons relay information to our service providers and track customer response to advertising and to improve customer usability and support.

Cookies

Cookies are small files which are placed on your computer’s hard drive whenever you visit our website. The cookies are placed only after your approval. Cookies help you to analyze web traffic. They allow web applications to respond to you according to your likes, dislikes and needs.You can reject Cookies but you can still use our website, although the service quality may be decreased. We assure you that no virus will be transmitted in your system through cookies.

With whom do we share your Personal Information We assure you to share your personal information to third parties for marketing their services or products only with your consent. We may share your personal information with:

Our Affiliates that market and distribute our products

Third Parties in the form of individuals and other companies that work according to this Privacy Policy

In Business Transfers made in order to develop our business, we may sell some of our assets. In these transactions, user information in which personal information is included is generally one of the business assets that are transferred. By the submission of your personal information on the website, it is understood that you agree to your data being transferred to such parties in these kind of circumstances.

We may disclose your personal information if it is essential to comply with any applicable law, legal process, governmental request or regulation. Also, we may disclose any information if it is essential to prevent financial loss or physical harm in connection with actual or suspected illegal activity.

How do we protect your Personal Information

We are responsible in maintaining reasonable safeguards for Nature Sparsh Health Care website in order to protect against unauthorized use, disclosure,destruction or alteration of the personal information provided by you on our website. If you have any queries or doubts about security, you can email us at our website.

How do we update our Privacy Policy

We update our Privacy Policy as follows:

• It is possible that we may revise our policy periodically
• The Revised Policy will be immediately posted on our website
• It is advised that you consult the Privacy Policy from time to time

How to Contact Us

In case of any queries or doubts regarding our Privacy Policy, contact us on the official website of Nature Sparsh Health Care